Getting started
How do I get an API key?
How do I get an API key?
Sign up at platform.decart.ai, then create a key in API Keys.
Which API should I start with?
Which API should I start with?
- Use Realtime API for live camera/video interactions
- Use Queue API for async video generation/editing
- Use Process API for synchronous image generation/editing
Is there a free tier?
Is there a free tier?
Yes. New accounts receive free credits for evaluation.
Realtime and authentication
Can I use my permanent API key in the browser?
Can I use my permanent API key in the browser?
No. Use short-lived client tokens for browser/mobile apps. See Client Tokens.
My client token expired. Will it disconnect my active session?
My client token expired. Will it disconnect my active session?
No. Expiration blocks new connections. Active realtime sessions continue until disconnected.
What causes common WebRTC connection failures?
What causes common WebRTC connection failures?
Most issues come from camera permissions, unsupported environment (simulators), network restrictions, or incorrect model stream constraints. See Streaming Best Practices.
Models and pricing
What is the difference between Lucy 2 Realtime and Lucy Pro V2V?
What is the difference between Lucy 2 Realtime and Lucy Pro V2V?
lucy_2_rt is realtime (interactive/live). lucy-pro-v2v is batch (async job-based editing). See Models.How is billing calculated?
How is billing calculated?
Realtime and video models are billed per second, and image models are billed per generation. See Pricing.
Do you offer enterprise pricing?
Do you offer enterprise pricing?
Yes. Contact
contact@decart.ai for volume discounts and custom plans.SDKs and integration
Do you provide official SDKs?
Do you provide official SDKs?
Yes. We provide JavaScript, Python, and Swift SDKs:
How do I secure client-side image/video calls?
How do I secure client-side image/video calls?
Use a server-side proxy so API keys never reach the browser. See the official proxy examples in our SDK repositories.
Can I use Decart in production?
Can I use Decart in production?
Yes. The platform is designed for production use with usage-based pricing, API keys, client token auth for realtime, and official SDKs.