Getting Started
How do I get an API key?
How do I get an API key?
Sign up at platform.decart.ai and navigate to the API Keys page to generate your key.
Is there a free tier?
Is there a free tier?
Yes! New accounts get some free credits to test our API.
Which model should I use?
Which model should I use?
- Lucy Pro: Best quality for production use
- Lucy Dev: Faster processing for testing and prototypes
Pricing & Billing
How does pricing work?
How does pricing work?
We charge per request with no subscriptions or minimums. See our pricing page for current rates.
Do you offer volume discounts?
Do you offer volume discounts?
Yes! Contact contact@decart.ai for enterprise pricing.
What payment methods do you accept?
What payment methods do you accept?
We accept all major credit cards and can invoice for enterprise accounts.
Technical
What video formats do you support?
What video formats do you support?
MP4 files with H.264 or VP8 codec, up to 10MB in size.
What image formats do you support?
What image formats do you support?
JPEG and PNG images up to 10MB in size.
Support
How can I get help?
How can I get help?
- Check this FAQ
- Read our documentation
- Email contact@decart.ai for technical issues or business inquiries
Do you have SDKs?
Do you have SDKs?
Yes! We offer JavaScript and Python SDKs. See our SDK documentation.
Can I use this for commercial projects?
Can I use this for commercial projects?
Yes! Our API is designed for production use. Check our terms of service for details.